• Safety First

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Founded On Safety

  • Sentient is a leader in the industry with innovative safety policies and practices that inspire confidence and peace of mind. Working with only the top 20% of operators in the country and over 15 years of proprietary data, Sentient has invested millions of dollars in its service and safety infrastructure. From our Safety Advisory Board to our exclusive safety and flight certification technology, we are fully committed to the highest level of safety.
  • In working with a select group of operators, Sentient has designed a unique supply solution, which ensures we can meet our guaranteed service commitment year-round. All operators and aircraft must meet the same strict guidelines for service, quality and safety practices.
  • Safety is not just our promise; it is the core of everything we do. Having created the industry’s first Independent Safety Advisory Board, led by our dedicated in-house Chief Safety Officer, a crucial element of our safety program is a rigorous, proprietary certification process called Sentient Certified.
  • Each operator, aircraft and pilot that flies for our program, as well as each flight, is individually certified by Sentient, ensuring that all components of our stringent safety standards are met on each and every trip.
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Sentient Certified—Only 1 in 4 make the cut

  • Sentient arranges more flights than any other charter procurement business in the country, which allows us to develop and maintain preferred relationships with premier operators. Of note, fewer than 20% of the more than 575 charter jet operators in the United States have passed the certification process to fly for Sentient clients.
  • Operator Certification
    A fundamental component of Sentient’s approach to safety is operator certification. Before any operators are permitted to fly for Sentient clients, they must first become certified by Sentient by passing a thorough and exhaustive review. We utilize a combination of independent data as well as internally conducted examinations, covering both operations and management, to determine which operators should become Sentient Certified.
  • Once approved, Sentient requires operators participating in our programs to have at least $50 million of liability insurance on every flight, though the average is approximately $142 million. Sentient has a separate aviation policy for $100 million of liability insurance on each flight.
  • Aircraft Certification
    As part of Sentient’s operator certification process, aircraft at that operation are also individually certified. Each certified operator may have certain aircraft or crew members that are approved to fly for our clients, and others that are not. To become Sentient Certified, aircraft are reviewed based on their history – including maintenance reliability – and also must pass a physical inspection that covers key safety elements in addition to the comfort and condition of the aircraft.
  • Pilot Certification
    As with aircraft, the operator’s crew members must be individually certified by Sentient. Pilots must uphold a high level of safety standard, exceeding FAR Part 135 regulations in a host of categories, including: Total time in a particular aircraft type; total flight hours as Pilot-in-Command; and, total flight hours as Pilot-in-Command of a specific aircraft type.
  • While each Sentient Certified pilot must meet minimum standards, what is more impressive is the actual experience level of pilots certified to fly our clients. The most recent figure shows that the average total flying time for pilots who were captains on flights we arrange was over 9,400 hours.
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Flight Certification

  • Sentient has built a robust, proprietary platform to ensure that all safety-related data is continually gathered and consolidated into our real-time database. Once a trip is booked, that flight is also Sentient Certified, with up-to-date information on the assigned operator, aircraft and crew verified against our database to ensure all safety standards are met.
  • In addition to leveraging independent auditing resources, Sentient also gathers a large amount of proprietary information from sources including the DOT, FAA, NTSB and Aviation Safety Reporting System database. If at any time the Sentient Certified Flight Report indicates that an operator, aircraft or pilot does not comply with all of our safety requirements, Sentient will make alternative arrangements to complete the trip with an operator that does meet these standards.
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