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4. Established Standards

The Foundation
 
Certified Operators
3. Sentient Certified4. Established Standards5. Pilot Qualifications6. Constant Oversight
For Each Flight
 
Ongoing Commitment
 
Sentient has established a robust set of standards that cover how operators will work with us when flying for our clients. As part of the Operator Certification process, we work with operators to validate that they are capable of executing against our standards. Once an operator has been certified by Sentient, we jointly establish a set of requirements for our clients' flights that meets all documented Sentient Operator Service and Safety Standards. Sentient ensures the operator satisfies all additional Sentient standards, including:
  • Flight crew-member qualifications
  • Sentient’s utilization of TripCHEQ
  • The operator’s crew assignment policies
  • Terminal airspace procedures
  • Policies with regard to weather minimums
  • Mountainous airport operations
  • Pilot-In-Command procedures and policies

 

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Our Jet Supply Solution

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In working with a select group of operators, Sentient has designed a unique supply solution, which ensures we can meet our guaranteed service commitment year-round. All operators and aircraft must meet the same strict guidelines for service, quality and safety practices:

Dedicated Aircaft

The main source of aircraft are those flown exclusively for Sentient programs by our certified operators under long-term arrangements.

Preferred Operator Network

Our second source of aircraft comes from a small number of preferred operators who fly primarily for Sentient and are tightly aligned with the scheduling needs of Sentient programs.

Certified Operators

As a third source, we have certified a network of approximately 125 operators with additional aircraft available outside of dedicated aircraft and the Preferred Operator Network.
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Private Aviation Safety - Sentient standards
Sentient Jet Cards are programs of Sentient Jet, LLC, and Sentient Jet Charter is a program of Sentient Jet Charter, LLC (together with Sentient Jet, LLC, “Sentient”).  Sentient arranges flights on behalf of jet card clients (through Sentient Jet, LLC) and charter clients (through Sentient Jet Charter, LLC) with FAR Part 135 air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for Sentient jet card clients and charter clients and that meet all FAA safety standards and additional safety standards established by Sentient. (Refer to www.sentient.com/standards for details)