We are dedicated to maintaining open, consistent lines of communication among all our operators, our staff and our clients. We believe this is the key to establishing an effective safety culture. Our Safety Board reviews all safety issues with complete transparency. Every concern that is raised by a client, staff member or certified operator is brought before the Safety Board to provide an independent and unbiased evaluation of the issue. This allows continual development of new procedures to enhance our already stringent safety standards. This open communication is a central element of our approach and, in many ways, is the foundation of our strong safety culture.