Established Standards

Sentient has established a robust set of standards that cover how operators will work with us when flying for our clients. As part of the Operator Certification process, we work with operators to validate that the operator is capable of executing against our standards. Once an operator has been certified by Sentient, we jointly establish a set of requirements for our clients' flights that meets all documented Sentient Operator Service and Safety Standards. Sentient ensures the operator satisfies all additional Sentient standards, including:

• Flight crewmember qualifications
• Sentient’s utilization of Sentient Certified Flight Reports
• The operator’s crew assignment policies
• Terminal airspace procedures
• Policies with regard to weather minimums
• Mountainous airport operations
• Pilot-In-Command procedures and policies

Our Jet Supply Solution

In working with a select group of operators, Sentient has designed a unique supply solution, which ensures we can meet our guaranteed service commitment year-round. All operators and aircraft must meet the same strict guidelines for service, quality and safety practices:

Dedicated Aircraft

The main source of aircraft are those flown exclusively for Sentient programs by our certified operators under long-term arrangements.

Preferred Operator Network

Our second source of aircraft comes from a small number of preferred operators who fly primarily for Sentient and are tightly aligned with the scheduling needs of Sentient programs.

Certified Operators

As a third source, we have certified a network of approximately 125 operators with additional aircraft available outside of dedicated aircraft and the Preferred Operator Network.